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Working with WePlay as Head of Content, Mark led the work with FIFA in the run up to the 2022 World Cup. He and his team helped deliver:

  • A content playbook defining how FIFA create, produce and analyse content across Facebook, Instagram and YouTube

  • Weekly oversight of the content strategy, analysing and governing output from two other FIFA partner agencies across Facebook, Instagram and YouTube

  • 85% year-on-year growth in reach of the Men’s and Women’s World Cup Instagram accounts to over 3.3billion

  • 61% year-on-year growth in YouTube subscribers to over 11m

  • 75% year-on-year growth in reach of the Men’s and Women’s World Cup Facebook pages to over 1.7billion

  • Weekly, monthly, quarterly and annual social media analytics reports presented to nine different stakeholder groups across FIFA

  • Designed and established a community management strategy for the FIFA World Cup

The content strategies which were developed from the analysis, insights and recommendations I led and oversaw with my team helped produce the following results for FIFA in 2021:

YouTube

Total views increased by

26% to 545m

Total reach increased by

42% to 126m

Subscribers grew by

61% with 1.9m added

Instagram (Men's World Cup & Women's World Cup accounts)

Total reach increased by

85% to 3.3bn

Total engagements grew by

58% to 110m

Total video views increased by

217% to 890m

Facebook (Men's World Cup & Women's World Cup accounts)

Total reach increased by

75% to 1.7bn

Total video views went up by

330% to 560m

Total engagements grew by

119% to 86m

Total engaged users increased by

198% to 116m

New page likes grew by

19%, adding an additional 1.1m people

Social Media Playbook

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Community Management 1.png
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Related Work

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