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FIFA

Working on behalf of WePlay as Head of Content, Mark’s primary responsibility was to oversee the agency’s largest account – football’s world governing body, FIFA. Mark and the team he led at WePlay:

  • Oversaw FIFA’s digital content strategy, including planning for the 2022 Men’s World Cup in Qatar

  • Led and oversaw the creation of a Facebook, Instagram and YouTube playbook, outlining best practice and formulating strategies for creative development.

  • Created and oversaw weekly, monthly and quarterly analytics reports filled with insights and recommendations on how to improve content performance.   

  • Developed FIFA’s first cross-platform community management strategy for the 2022 Men’s World Cup.

  • Advised FIFA’s digital leadership on how to optimise workflows and structures to drive increased efficiencies and improve ways of working across the organisation.  

  • Built and distributed weekly emails documenting the best performing sports content and latest innovations from the sector.

The content strategies which were developed from the analysis, insights and recommendations I led and oversaw with my team helped produce the following results for FIFA in 2021:

YouTube

Total views increased by

26% to 545m

 

Total reach increased by

42% to 126m

 

Subscribers grew by

61% with 1.9m added

Instagram

(Men's World Cup & Women's World Cup accounts)

Total views increased by

26% to 545m

 

Total reach increased by

42% to 126m

 

Subscribers grew by

61% with 1.9m added

Facebook

(Men's World Cup & Women's World Cup accounts)

Total reach increased by

75% to 1.7bn

Total engagements grew by

119% to 86m

Total video views went up by

330% to 560m

Total engaged users increased by

198% to 116m

New page likes grew by

19%, adding an additional 1.1m people

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